Training Manager

Reporting to – Technical Operations Manager

Job Brief

We are looking for an experienced Training Manager to implement manufactures product training across the UK. The Training Manager will work across all departments within the business and will be responsible for the product training of internal staff. They will be required to work closely with training centres, produce monthly KPI reports, and organise day to day running and planning of the training calendar. They will be expected to provide the highest level of customer service and will report to Technical Operations Manager.

Training Manager Responsibilities

Take control and responsibility of the training operation.
Enhance current training.
Create and develop training materials
Identify training needs and development throughout the business
Have the personality to develop effective working relationships with installers.
Ensure new and innovative ideas are explored and implemented so the training programme is first class
Delivery of training sessions at event days and pre-event training required as per the business requirements.
Displays extensive working knowledge of industry standards and practices, including product knowledge and company services offered.
Measuring agreed reports and KPI’s.