Technical Help Desk Engineer

Job Purpose

Provide technical support to installers and service engineers and back up to Sales force queries. Book in warranty and service calls, including day to day planning of engineers. Provide the highest level of customer service. Office based at Head Office Kidderminster.

Technical Help Desk Duties

Technical Help Desk Engineer Skills

Previous Experience, 5 Years Minimum within the Gas Industry, Current ACS Qualifications, Comprehensive Industry Knowledge, Strong Customer-Facing Skills, Strong Written and Verbal Communication, Self-Motivated, Troubleshooting, Creative Problem-Solving, Good Computer Skills.

Apartment, suite, unit, building, floor, etc.