Here for you

Need Assistance? We’re Here to Help

Whether you have a question, need support, or want expert advice on our range of heating solutions, our dedicated customer service team is ready to assist you.

You can also use our LiveChat feature for quick answers. Rest assured, you’ll be speaking with a real member of our head office team—not an automated bot.

Contact Us During Office Hours:

  • Monday to Friday: 8:00 AM – 5:00 PM (Technical Help Desk & Customer Service)
  • Saturday: 8:00 AM – 12:00 PM (Technical Help Desk, Service Help Desk & Warranty Help Desk only)

Call us on 01527 888000 during these times, and we’ll be happy to help.

If you’re contacting us outside of office hours, please email here, and we’ll respond within our working hours.

Book a service

You can do this at any time, day or night.

Book a repair

If you have an Intergas boiler, you can book a repair direct with us.

Customer video

Here’s how Sue Forkin selected the perfect boiler for her home.

Combi? Open vent? System? What does it all mean?

Boilers made simple

The word is out...

It may have taken six years to achieve what I wanted, but I wouldn’t settle. I didn’t want to go electric, it’s too expensive and I definitely wanted a combi so I could have instant hot water. With a double height living room, cost-effective heating is vital. I wanted affordable comfort and now I’ve got it.

Tamara Jones, New Lanark (UNESCO World Heritage Site)

Read all testimonials...