Our Comfort Touch App is available in the App Store or on Google Play. We support the last three versions of the operating systems. That means that for Android we support Android versions 8, 9 and 10. And for iOS we support iOS versions 11, 12 and 13.

Problems may be the result of your internet connection or the boiler connection. Indicators on the gateway may provide information as to where the problem lies. You can find various solutions to numerous connectivity problems in our troubleshooting guide.

Our new Comfort Touch app is designed for use with our new Comfort Touch thermostat. You’ll find many features and functions from the Incomfort app in our Comfort Touch app, it’s just that it’s newer and faster. It also allows you to set your week’s programmes in a different way.

The Comfort Touch is available from your installer. Ask them about the various options.

Find your installer

The Comfort Touch app is compatible with all Intergas ECO RF boilers (2014 or later). It’s also compatible with our new Xtreme boilers. The Intergas gateway converts your Comfort Touch into a smart thermostat, so that you can control your central heating remotely using the app on your smartphone or tablet.

The app is designed as both an extension of your Comfort Touch thermostat in terms of function and design. Comfort Touch thermostats only work in combination with Smart Power-compatible boilers (February 2017 or later).

Check the following:

• Is your gateway turned ON?
• Is your gateway connected to the internet? Is the network cable connected to Port 1 on your router?
• Is your gateway receiving power and are the indicators illuminated?
• Is your smartphone switched to Wi-Fi?