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Which? says Intergas is top five boiler in UK

Intergas may be a relatively small company in the UK, but it’s certainly punching above its weight. In the October 2016 issue of Which?, the consumer champion, Intergas was named a top five boiler. It’s the first time Which? has reported on Intergas and based its ranking on feedback from 10,859 Which? members, 601 members of the public and 179 Which? Trusted Traders heating engineers. One of the heating engineers said: “This is a brilliant boiler. The build quality is top notch and there is much less to go wrong.”

The article went on to describe Intergas boilers as reliable, well-liked by owners and having caught the eye of heating engineers. It’s one of only five brands considered to have good build quality, and it scored a top five-star rating for ease of servicing.

The key reason Intergas performed so well is because of its design which has reliability built in. Thanks to its revolutionary two-in-one heat exchanger, there is no need for a diverter valve, secondary hot water plate heat exchanger, valve motor or auto air vent – all sources of possible breakdown. The fact that there are only four moving parts in the boiler, 12 components in total, reinforces its reliability. Longevity is assured too as the company steadfastly refuses to cut costs by using inferior materials, and only uses plastic for the pressure sensor, ignition model and internal flue; the heat exchanger is made of aluminium and copper, the casing is made of steel and everything else is made of aluminium. Flexibility plays its part too and all boilers in the range can be converted to heat only, sealed system, open vent, open vent combi and a multipoint water heater – that’s five products from one boiler. It can easily be configured to work with wired and wireless systems, analogue and digital and, due to the unique design of the heat exchanger, which means direct hot water is serve by a separate circuit in the boiler, the home will still have hot water even if the pump fails.

The heat exchanger, which was launched over 20 years ago, has never had a mechanical failure, so while Intergas firmly believes in innovating, it also won’t attempt to tamper with success! Innovation, however, comes in the form of its first smart boiler, the ECO RF which was launched two years ago. Its unique remote management software enables the boiler to communicate directly with the installer or maintenance contractor, giving them the ability to prevent a potential problem from becoming one, carry out more predictive servicing and achieve more first-time fixes. This summer Intergas introduced the complementary Intouch phone app, which means all the information an installer needs will, literally, be in their hands. Intouch is good news for homeowners too; with their free Intouch app they can turn their smartphone into a smart thermostat. And, as long as they have an Internet connection to their property (the Intouch system connects to the LAN2RF gateway), and on their phone, they can control every aspect of their central heating when they’re not at home.

Speaking about the Which? report, Stephen Zouch, Intergas Managing Director, said: “We are delighted that the brand has been recognised by such a highly respected and wholly independent organisation. Intergas is already a leading brand in the Netherlands and our business is growing fast in the UK due, in the main, to our satisfied customers in social housing and housing associations. We believe that this report will bring our range of boilers to the attention of the wider public so that they too can enjoy the joint benefits of outstanding energy efficiency and reliability.”

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